IT Support Services
Business Users
We can provide your business with the IT support it requires in the form of 2 packages,
- A simple no call out fee agreement, which is based on a hourly fee for us to come to you and resolve your IT issues.
- A maintenance contract for online and on-site maintenance,
we will install software on you machines which allows us remote access
to diagnose and repair software problems 24 Hrs a day. We can also provide
a 24hr support service for onsite repairs to any faulty hardware, with
prices starting at £10 per month per PC (Minimum business contract
of 12 moths applies).
Our current hourly rate for Business users is £20 Per Hour, this is the fee that we charge for any work we undertake in your place of work for business reasons, hourly chargeable services we provide include computer installations and maintenance including cleanups, PC repairs and upgrades, software installation, internet & e-mail Setup, and IT Support.
Please note we are fully insured for working within your premises and on your systems.
Business client fees can be reduced to our private individual rate for regular business clients who would like to retain our services for a minimum 7 hours a week over a 10 week contract, or for contracts of more than two working weeks in duration (80 Hrs).
Business Network Installations
- Is your business expending, or have you moved to new
facilities and need a networking solution for your IT services, we would
be happy to help you. We can provide everything from servers to switches,
along with fully guaranteed network wiring installations. We can do any
size of network from one room to a whole building, please feel free to
contact us for a no obligation quotation. Please also see our section
on Office Design for any Furniture needs you may have.
Private Users
We can provide a full health check service on your home PC to eliminate and diagnose any problems you may be experiencing.
- Do you have an old PC that is running slow, but you can
not afford to replace it? Then we can help, our engineers can upgrade
your existing computers memory, hard drive, processor, graphics and sound,
and all for a great deal cheaper than purchasing a new system. Give us
a call...
Broadband and Wireless Networking Installations
Do you need broadband installed into your home or office, maybe you have several computers in your home or office which you would like networked together to share files, internet access, and maybe printing facilities, give us a call we will be happy to help you.
Insurance Claims
Do you have to claim for a new computer on your house insurance. if so your insurer will ask for an inspection report, we will be happy to inspect your machine and provide you with a full signed engineers report for only £15 (Most insurers will refund this fee to you).
Our current hourly rate for Private users is £15 Per Hour for any work we undertake in your private residence, the hourly chargeable services we provide are Computer Installations and Maintenance Including Cleanups, PC Repairs and Upgrades, Software Installation, Internet & E-mail Setup, Bespoke Computer Systems Production.